Quality Information

Quality Information	Quality Management Systems

Profile Martin Elaine Publications Quality Information The Shambles Old Highway Colwyn Bay Conwy North Wales LL28 5UY Tel: 01492 530555 e mail martin@qualinfo.co.uk elaine@qualityinformation.co.uk	Martin Harrison is a management consultant and trainer who specialises in helping businesses to grow, develop, and improve their efficiency and profit, by concentrating on their leadership, management, competitiveness, customer service and on the processes that the business uses in its day to day operations. Over the past 20 years we have assisted over 70 organisations to achieve ISO 9000 quality assurance registration mainly in the construction, professional services, and transport industries. Best practice is now to implement an integrated management system which includes: Quality Assurance (ISO 9000) Environmental (ISO 14001) Health and Safety (OHSAS 18001) Staff development and training (Investors in People) Project Management (BS 6079). An integrated management system project for a small business typically takes 12 consultancy days spread over 6 months and includes the following: Review the existing systems and develop an integrated manual and draft or outline procedures and an action plan. Review the draft procedures and modify as required. Allocate the responsibility for the integrated management system. Incorporate comments and reissue the integrated manual and procedures revision 0. Assist with the general implementation of the integrated management system and procedures. Assist with staff presentations as required and internal auditor training Audit the integrated management system and operational methods against the procedures and revise as required. Assist with the application to the Assessment Authorities. Re-audit the procedures and prepare a list of outstanding actions to achieve registrations.